The Small Biz Expert

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How Small Business Owners can improve the performance of their Junior Staff

Training up staff for your business is an ongoing and involved process. It is crucial to get the best performance from your team, and as a manager or business owner, it is your job to help your team achieve the best they can. There are many ways to do this, and the way you choose will largely depend on your resources available, the budget you have and the people you employ.  

It is important to keep your people at the front and centre of all decisions you make. People have different learning styles, strengths and weaknesses, so all options you explore should be tailored to individual employees.  

Show Appreciation 

Showing you appreciate your team is a simple and effective way to improve performance. Employees like to know that their hard work and dedication is appreciated, and feeling undervalued is one of the biggest causes of employee dissatisfaction. You can show your appreciation in many ways, whether through a monthly or yearly bonus, by giving shout-outs in team meetings or emails or by dropping positive feedback into workplace conversations.  

Provide Comprehensive Training 

Employees will perform best when they feel confident in the work they are doing. In order to feel confident in their abilities, they will need to know how to do the work they are tasked with to a high standard. This means that training is one of the most crucial parts of boosting performance available.  

You should have a comprehensive onboarding process that covers all the information on the company and role that an employee could need. You should also offer ongoing training in relevant areas and elements of the role. It is also an excellent idea to upskill employees and train them in duties and responsibilities that can boost their overall skillset.  

Use Change Management Consultants 

Change management consultants can have an incredible impact on your business's operations and success. These are individuals who reshape an organisation to make it more efficient and less wasteful. They can also provide coaching for employees, both as a group and one-to-one. For more information and to understand the quality you should look for, check out The Speakers' Gym

Provide Clear Goals 

Goals are essential for employees, giving them a target to work towards. This can boost motivation significantly, which has excellent benefits for performance. The goals you set should be achievable but challenging and should be carefully tailored to each employee. Any goal that is too easy to achieve or too difficult can be incredibly demotivating. Goals should also change over time based on your employees' performance, strengths and weaknesses.  

Give Useful Feedback 

Feedback can be invaluable for employees, as it helps them understand how their performance is rated by their managers and what they can do to improve. Feedback should never be overly critical and should provide useful and practical advice on what to do differently and what they are doing right. It is a good idea to get feedback in return from your employees on how you can better support them and help boost their performance.